Question 1

Why won’t the calendar let me select tomorrow’s date?

Accepted Answer

Please select the Next Business Day option which is located directly above the calendar. The cutoff for orders for delivery next business day (Tuesday-Friday) is 11am PST.

Question 2

What is Next Business Day delivery?

Accepted Answer

If an order is placed before 11am PST and the Next Business Day option is selected at checkout, the order will ship out that day for arrival/delivery the next day. This option is only for business days so if the order is submitted after 11am PST on Thursday or on Friday - Sunday, the order will ship on Monday for delivery on Tuesday.

Question 3

Can I specify a date and time of delivery?

Accepted Answer

You can specify an arrival/delivery date (Tuesday – Friday) using the calendar at checkout or you can select next business day delivery by not using the calendar and instead selecting the Next Business Day option which is directly above the calendar. Unfortunately, selecting a specific time of delivery is not an option. UPS has until 8pm to make the delivery on the designated date.

Question 4

Can I order flowers for same day?

Accepted Answer

We are not able to provide same day orders; however, we do offer Next Business Day delivery if the order is placed before 11am PST.

Question 5

Are there days I cannot request for delivery?

Accepted Answer

We only ship Monday – Thursday so we are not able to make deliveries Saturday – Monday. As we ship via UPS, shipping/delivery is not available during major holidays when UPS is closed.

Question 6

I just missed the 11am cutoff, when will my flowers be delivered?"

Accepted Answer

Next Business Day orders submitted after the cutoff will ship out the next business day for arrival the following day from shipping. For example, if you submit an order at noon on a Monday, it will ship Tuesday for arrival on Wednesday. If you submit an order after 11am on Thursday, then it will ship out on Monday for arrival on Tuesday.

Question 7

When should I schedule delivery for my flowers if I am ordering for an event?

Accepted Answer

We recommend having the flowers arrive a couple days prior to your event to allow the flowers to fully bloom as we ship them in bud form to preserve them during shipping.

FAQ